Your Questions, Answered
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Every Fragrance Falls soap bar is made with a gentle glycerin base and quality fragrance oils and colourants.
Many customers with sensitive skin use them happily, but as with any scented product, patch-test first and discontinue use if irritation occurs.
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Unfortunately, we are not fully vegan, but hope to be as our company grows.
Our products are bought from Bramble Berry in the US, and while most of their products are vegan, some are not.
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It depends how often you use it and how you store it.
For the longest life, keep your bar on a well-draining soap dish so it can dry between uses.
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At the moment, Fragrance Falls is postage-only from Sydney.
If that changes, we’ll update this page and announce it on socials.
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Right now, we’re focused on small-batch saint collections.
For larger or custom requests, you’re welcome to email, and if it fits our current capacity, we’ll chat.
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You can reach us anytime via our contact page or email. We are also on Facebook and Instagram, so you can always just shoot us a message there.
We aim to respond quickly — usually within one or two business days.
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We combine a thoughtful, human-centred approach with clear communication and reliable results.
It’s not just what we do — it’s how we do it that sets us apart.